Ticket Management

Ticket Management is a simple system for tracking, prioritizing, and solving tasks . To know it further, we must know why do we need this and there are lots of things for which we need this tool.

• To breakdown a bigger task into multiple smaller one.
• To assign those task to concern person.
• To track the progress of the tasks.
• To focus on the real challenge.
• To keep the communication among the team.

• Everything you need lives in a single, dynamic help desk interface so it’s easy to be productive and manage tasks.
• It makes communication seamless, personal, and efficient–which means more productive output.
• Integrated all channels and that gave us the flexibility to implement in the way that we needed.
• Designed to be flexible. It works right out of the box, or it can be configured with your system.
• Analytics on how you’re doing through performance reports and dashboards.
• Label tickets (High, Medium, and Low) and take immediate action based on the priority.